Thank you for your interest in joining the Hydro Flask® crew. We are always looking for motivated people to join us at our headquarters in Bend, Oregon, one of the finest outdoor locations in the Pacific Northwest. We are a group of hard-working people and active outdoor enthusiasts that are constantly putting our products to the test.
As the world’s premier company for insulated products, Hydro Flask began with a challenge: to create a reusable water bottle that truly performs in any environment. It had to keep hot liquids hot and cold liquids cold. Period. Are you ready for a challenge?
If you are interested in any of the positions listed here, please follow the application instructions listed within each job description.
Please indicate the specific position you are applying for in both the subject line of your email, and in your cover letter.
We receive a large volume of resumes, so please be patient when waiting for a response.
Current Job Openings:
There are no positions open at this time. Please check back at a future date.
Hydro Flask is looking to add a strong customer service representative to our team. If you meet the qualifications below please apply.
Tasks and responsibilities
- Deals directly with customers either by phone, electronically or face to face
- Responds promptly to customer inquiries
- Handle and resolve customer issues by Hydro Flask standards
- Obtain and evaluate all relevant information to handle inquiries questions, and comments
- Process orders, forms, applications and requests
- Record details of inquiries, comments, and questions
- Manage office needs, and supplies
- Social Media
Education and Experience
- High School Diploma required, College Degree preferred
- Knowledge of Customer service principles and practices
- Knowledge of relevant computer applications (Microsoft Office Suite, including Outlook, Excel, and internet knowledge)
- Strong ability to type
- Knowledge of administrative procedures
- Product knowledge
Key Competencies
- Excellent phone skills, and multi line usage
- Must be able to multi-task
- Interpersonal Skills
- Communication skills- Written and verbal
- Listening skills
- Problem analysis and problem solving skills
- Attention to detail and accuracy
- Data collection and ordering
- Customer service orientation
- Adaptability
- Initiative
- Stress tolerance
This job is full time (40 hours per week). Pay is DOE.
Please send a cover letter, resume, and references with the subject line "Customer Service Representative Position" to mary@hydroflask.com
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Hydro Flask is looking to add an experienced Online Marketing Manager to help build our marketing team and lead Hydro Flask’s customer acquisition, conversion and retention strategy/execution. Successful candidates are marketing professionals with a successful track record of strong online marketing and solid analytical skills.. If you meet the qualifications below please apply.
Tasks and Responsibilities
- Create and manage all acquisition strategies through several channels. These may include social media sites, blogs, online banner networks, affiliate programs, keyword campaigns, SEO strategies and internal communication plans
Collaborate with UI designers to drive improvements to the home page, landing pages, site registration and activation touch-points
- Increase and optimize all elements of customer acquisition
- Identify and execute on opportunities for new online/viral marketing efforts geared towards maximizing traffic and sales
- Own metric tracking and strategic evaluation of marketing initiatives
- Provide cross-functional leadership with marketing, development, art and UI teams
- Own communication with internal clients and groups (e.g., Sales, Art and Customer Service)
- Manage external relationships with existing partners
Education and Experience
- College Degree preferred
- More than two years of ecommerce marketing - A thorough understanding of user-site flow dynamics and of online marketing technologies and strategies
- Robust knowledge of online and general marketing principles and practices
- Knowledge and experience of relevant computer applications (Microsoft Office Suite, including Outlook, Excel, and internet knowledge)
- Product knowledge
Requirements
- More than two years of experience in ecommerce marketing and demonstrated success in online acquisition marketing
- Hands-on experience managing campaigns across multiple online channel including school or students channels
- Strong understanding of SEO best practices
- Solid analytical, quantitative, verbal and written communication skills
- Ambition, drive and marketing savvy
- A thorough understanding of user-site flow dynamics and of online marketing technologies and strategies
- Experience managing Affiliate and Online Partnership Programs
- Experience running Social Media channels and marketing campaigns
- Magento and HTML experience a Plus
- Adobe®, Photoshop®, and Illustrator® experience a Plus
This job is full time (40 hours per week). Pay is DOE.
Please send a cover letter, resume, and references with the subject line "Online Marketing Manager" to careers@hydroflask.com
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