The owner Travis Rosbach started Five Percent Back.org at the same time as Hydro Flask. Five Percent Back is currently in the proccess of filing for 501(c)(3) non-profit status! To read more, click here.

Your favorite beverages will taste just the same pouring out as they did going in. Additionally, they will maintain their hot or cold qualities for 12-24 hours. Hydro Flask bottles also have no linings or coatings, and are 100% BPA-free. Whether the contents are hot coffee or ice-cold water, flavors won’t linger, and the bottle’s materials won’t leach into your drink.

Last but certainly not least, for every Hydro Flask sold, we will donate 5% to a charity you choose. Following a purchase, simply go to FivePercentBack.org, choose from the list of available causes, enter your bottle’s serial number and that’s it: Your 5% goes to work.

Yep. Juice, water, alcohol, ice, warm beverages, cold beverages – any and all will taste great out of your stainless steel Hydro Flask bottle. Our bottles are made from food-grade 18/8 stainless steel. As long as you care for your bottle by washing and rinsing it after use, what comes out will taste just as it did going in.

No, we do not recommend putting your Hydro Flask bottle in the freezer. For maximum temperature efficiency, we recommend pre-cooling, and pre-warming. Simply place cold (even ice) water or warm water in the bottles, replace the lid, and let stand for five to ten minutes before replacing with your beverage of choice.

Hydro Flasks are all but impervious to the outside elements, therefore the freezer won't really have an effect on them.

File this one under NOT EVER. Your Hydro Flask is not meant to go in the microwave. For that matter, if you’re naturally inclined to put metal objects in the microwave, we wholeheartedly recommend finding a safer avenue to a hot meal. Like eating out.

In general, we highly recommend using caution when drinking hot beverages directly from any of our products. Too hot of liquids can scald the user.

Also, keep out of reach of small children when product contains warm to hot liquids.

We recommend washing all of your Hydro Flask products with hot, soapy water, rinsing well, then air drying with the cap off to ensure the maximum useful life of your container. If the bottle has set for some time and needs a really strong cleaning, we recommend mixing white vinegar with baking soda, scrubbing with a bristled dish brush, then washing and rinsing normally.

We do not recommend putting your Hydro Flask bottles in the dishwasher.

Our products are printed with extremely tough ink. However, we opted for an eco-friendly ink over one that may withstand the dishwasher better. That being said, even if the logo and coating come off, the bottle is still 100% safe.

Ultimately, however, we suggest hand washing your Hydro Flask as there are other issues with the vacuum that can play a factor as well. Therefore, if your Hydro Flask goes through the dishwasher it instantly voids the warranty.

We recommend pre-chilling or pre-heating the inner layer prior to use. For cold liquids, fill it with ice cold water, put the lid on, shake it up, empty and then add your liquid, topping it off with a few extra ice cubes for good measure. Similarly, for hot liquids, fill with hot tap water, screw on lid, let stand for 3-5 min, then dump out the water and replace it with your favorite winter warmer.

No reason to panic. Check out our warranty page and we'll help you get it all sorted out.

We would like you to first please visit one of our dealers. You can locate your nearest local retailer by clicking here.

If you cannot find a store near you, you are welcome to buy from us directly online through the Hydro Flask Shop Page.

Not at all. And they are not a problem to check on commercial planes, either. Why wait for the flight attendant to pour you two sips when you can be set for the duration of your flight?

You can always purchase a Hydro Flask online through our Shop page.

Stainless steel is defined as a steel alloy with a minimum 10% chromium content by mass. There are different grades and surface finishes of stainless steel, some better suited for a particular environment than others. Stainless steel is 100% recyclable. In fact, according to the International Stainless Steel Forum, an average stainless steel object is composed of about 60% recycled material -- 25% originating from end-of-life products and 35% coming from manufacturing processes. Hydro Flask uses premium type-304 food-grade stainless steel, also known as “classic 18/8 stainless steel.” And referred to as “A@” in compliance with ISO 3506 Food Grade Stainless Steel.

Before sending any product to Hydro Flask, please check out the Warranty page. If you still need to, call us at (888) 584-9376 and we will discuss solutions for your issue. If your water bottle repair issue is not covered under our warranty policy, we can usually figure something out for a nominal fee.

Hydro Flasks, along with nearly all stainless steel sports bottles, are made in China. Please read more here about the steps Hydro Flask has taken to ensure the highest standards have been met.

We try not to step on toes on this one, but we will say that we Do Not use glass as the insulator.
So to keep it fair - Wikipedia has this to say:

"A vacuum flask, colloquially called a thermos after a ubiquitous brand, is a storage vessel which provides thermal insulation by interposing a partial vacuum between the contents and the ambient environment. The evacuated region of the partial vacuum removes material that could serve as a heat conductor or carrier, enabling the flask to keep its contents hotter or cooler than its surroundings. Vacuum flasks are commonly used as insulated shipping containers.

The vacuum flask was invented by Scottish physicist and chemist Sir James Dewar in 1892 and is sometimes referred to as a Dewar flask after its inventor. The first vacuum flasks for commercial use were made in 1904 when a German company, Thermos GmbH, was formed. Thermos, their trademark for their flasks, remains a registered trademark in some countries but was declared a genericized trademark in the U.S. in 1963 as it is colloquially synonymous with vacuum flasks in general".

At Hydro Flask, a lot of people call us a thermal water bottle, water canteen, water flask, insulated water bottle, or even the world’s leading water bottle or world’s best insulated water bottle (of course, these comments make us happy). And then a few people accidentally hit an 'a' and call us a Hydraflask.

No. Hydro Flask has in-house laser engraving which = AWESOME! We wouldn't take away your lifetime warranty like that.

Please see our Unconditional Lifetime Warranty page if you wish to exchange a Hydro Flask bottle or cap.

If you are not 100% satisfied with your purchase, you can return your order to Hydro Flask for a full refund. With our 30-day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition.

• You can return your purchase for up to 30 days from the purchase date.
• We will refund 100% of the purchase price minus any applicable processing or handling fees.
• Products must be in the condition you received them and in the original box and/or packaging.
• Mail the return package to HYDRO FLASK RETURNS, 900 SE WILSON AVE., SUITE H, BEND, OR 97702
• Please reference your order number and include your request for return or exchange in the return shipment.
• We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return/exchange is complete.
• Refunds/exchanges will take approximately 3-4 weeks. Shipping charges are not refundable. We do not accept COD deliveries.
• Your credit card account will show the difference in purchase amount on your following statement, depending on the issuing bank or billing cycle.

If you have any questions, call us toll free 9am - 5pm PST at 888-58-HYDRO (584-9376).

Yes, but you will need to contact us directly for prices, times, and other logistics.

Yes. Orders can be shipped to a different address other than the billing address. During the order process, you will be asked first for a shipping address. The next step will ask for a billing address.

Currently, our shipping is based on the following:

• $12 and under - $1.99 shipping
• $12.01 through $74.99 - $7.99 shipping
• $75 and up - free shipping

We make the best effort to process orders as quickly as possible. Most orders are processed within three days. Delivery times vary depending on FedEx, USPS and UPS. Typically, orders arrive within 3 to 5 business days of shipping.

As soon as your order is shipped, we'll send you an email with the shipping and tracking information. Using the tracking number(s) provided, you can then enter the tracking number(s) into the FedEx website to follow your new Hydro Flask on its journey from our warehouse to your destination.

If you still have questions, feel free to contact us.

Hydro Flask bottles come with a one hundred year warranty or a single lifetime, whichever comes first.

Following a few simple maintenance steps will increase the longevity of your bottle, while ensuring every sip you take from your Hydro Flask in the coming years is just as clean and pure as the first.

Before Initial Use

Wash with hot, soapy water, with a little baking soda mixed in. Put the lid on. Shake-shake-shake. Rinse. Fill. DRINK!

After Every Use

Rinse with warm, soapy water and baking soda if you like. Let air dry with lid off.