Contact
- Consumer
- Business / Retailer
- Press / Media
- Donations
Give us a call, send us an e-mail, or even write a letter.
Please note: we try to answer e-mails within 48 hours, but we are experiencing high volume, so responses may be delayed. Additionally, extended wait times should be anticipated when calling by phone. If you have already emailed us, rest assured that we are working to respond as soon as possible.
Thank you for your patience!
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FAQ's -
Call Us -
E-mail Us -
Write Us
Through the years, you've asked some excellent questions! You'll be happy to find all the answers to your most Frequently Asked Questions right here:
Frequently Asked QuestionsPlease call us at
888 584 9376
We're in the office and happy to hear from you:
8am to 5pm, Monday through Friday, Pacific Standard Time
We're offline and out exploring on Saturday and Sunday.
Let us know what's up by filling out the form below.
(European customers, please visit our UK website: https://uk.hydroflask.com/explore/contact)
Write to us in glorious Bend, Oregon:
525 NW York Drive Bend, Oregon 97703If you'd like to help represent the Hydro Flask brand with stickers, please send us a self-addressed, stamped envelope to 1331 S. 7th St. Chambersburg, PA 17201
Interested in becoming our retailer, need to reorder, or have a question about customer orders? We will gladly help! You may also inquire about Hydro Flask in countries outside of the USA including Europe, Middle East, and Africa.
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New Account Inquiry -
Custom Orders -
International
Thank you for reaching out to Hydro Flask regarding dealer opportunities. Our mission is to provide a premium product to enhance the lives of active consumers. It is critical to us that we partner with accounts who understand and fit with this mission in order to ensure our mutual success.
Please complete the following information entirely. Once we review your information, an account manager will follow up within 2 business days.
Also please note:
- Hydro Flask is currently transitioning its customization facilities. As a result, we will not be accepting any new corporate sales inquiries until September 1st, 2019.
- We are not currently opening any e-commerce dealers.
- The submission of this inquiry does not guarantee your status as an Authorized Hydro Flask Dealer.
- At this time, Hydro Flask is only accepting inquiries from U.S. dealers.
- We require a $2,000 annual minimum to be an active dealer.
Hydro Flask Co-brand
When you place your own logo on Hydro Flask products, you're making a statement. You're telling your customers and clients that you value the best quality, service, performance, and experience. You also value your customers and want them to have the best experience possible.
Partnership
Hydro Flask values partnerships with Craft Beer and Cafe/Coffee brands that align with its brand and business. When you choose to partner with Hydro Flask by engraving or screen-printing your logo on our products, you're showing your shared passion for and commitment to our highest values – high quality, high performance, giving back, living a healthy lifestyle, and of course, having fun.
Get Started
Interested in hearing more? If you're new to Hydro Flask, please fill out our New Account Inquiry Form to get started. If you're a current account with us, please contact our sales team at [email protected]. Please know, individual bottles cannot be customized.
Email Us
Europe, Middle East and Africa:
[email protected]
Asia Pacific & Latin America:
[email protected]
Rest of World:
[email protected]
For United States media and press inquiries,
please reach out to us at [email protected]
For press inquiries in Canada,
please contact Heather Taylor at [email protected]
For press inquiries in the United Kingdom,
please e-mail Stephanie Briggs at [email protected]
For all other European media questions,
please contact Chrissy Dorn at [email protected]
Our advocacy program Parks for All focuses on one overarching goal: supporting the development and maintenance of public green spaces everywhere. This extends to parks of all kinds and sizes, in the U.S. and beyond. For us, parks represent places that make us happier, healthier and more fulfilled. Parks for All is our way of sharing the love we have for green spaces, and ensuring these special places get the attention and protection they deserve.
If your donation request does not fall within this realm, we have to respectfully decline participation with your cause. If your request does align with the mission of Parks for All, please visit the Parks for All page or email us directly at [email protected].
Thank you for your interest in Hydro Flask sponsorship opportunities. Our event sponsorships are currently allocated for the year. Please check back in at this page in Fall 2018, when we will start the process for planning our event partnerships for 2019.
